Privacy Policy

1. Introduction

a. Welcome to Cooper's Prose Booksellers ("we," "us," or "our"). We operate a mobile bookstore and an online store through our website, coopersprosebooksellers.com.

b. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding your personal information when you visit our website, make a purchase, attend one of our mobile bookstore events, or otherwise interact with our business. By using our website or services, you acknowledge the practices described in this Privacy Policy.

​

2. Information We Collect

a. We may collect the following categories of information:

i. Personal and Contact Information

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Other contact information you voluntarily provide

ii. Purchase and Transaction Information

• Products purchased, including books and merchandise

• Order history and transaction details

• Shipping and local pickup information

• Purchase dates and amounts

• Information related to returns, exchanges, or customer service requests

iii. Payment Information

• Payments made through our website or at mobile bookstore events may be processed by third-party payment processors, including Square and other applicable payment service providers.

• Payment processors may collect and handle payment card information directly to complete transactions. We may receive transaction confirmations, payment status, and other information necessary to manage purchases, refunds, and business records.

iv. Website and Technical Information

• When you visit our website, certain information may be collected automatically by Wix or other website technologies, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and website interactions

  • Date and time of website visits

  • Cookies and similar tracking technologies

• Depending on the website features and integrations we use, this information may also be used for website analytics, performance monitoring, and marketing purposes.

v. Communications and Voluntary Information

• We may collect information you provide when:

  • Contacting us with questions or feedback.

  • Subscribing to our newsletter or promotional emails.

  • Participating in bookstore events, promotions, or giveaways.

  • Completing website forms or surveys.

  • Interacting with us through social media or other communication channels.

​

3. How We Use Your Information

a. We use the information we collect for legitimate business purposes, including:

• Processing and fulfilling customer orders.

• Managing payments, refunds, and returns.

• Coordinating shipping and local pickup.

• Providing order confirmations, receipts, and other transaction updates.

• Responding to customer questions and service requests.

• Sending newsletters, promotional emails, product announcements, and information about upcoming mobile bookstore events.

• Sharing information about new books, merchandise, special offers, and other bookstore activities.

• Maintaining and improving our website and shopping experience.

• Understanding customer preferences and shopping trends.

• Preventing fraudulent transactions and protecting our business and customers.

• Maintaining business records and fulfilling tax, accounting, and other legal obligations.

b. We will use customer contact information for promotional communications in accordance with applicable laws. Customers may opt out of marketing communications at any time.

​

4. How We Share Your Information

a. We do not sell your personal information in exchange for money.

b. We may share personal information with trusted third-party service providers when necessary to operate our business, including:

i. Website Hosting and E-Commerce

• Wix provides the platform used to host and operate our website and online store. Information submitted through our website may be processed and stored by Wix in accordance with its privacy and security practices.

ii. Payment Processing

• Square and other applicable payment processors may receive information necessary to process payments, prevent fraud, and manage transactions.

iii. Shipping and Delivery

• Shipping carriers and delivery providers may receive customer names, addresses, and other information necessary to fulfill orders.

iv. Marketing and Communications

• We may use third-party services to manage newsletters, promotional emails, customer communications, and marketing activities.

v. Website Analytics and Advertising

• Depending on the tools and integrations enabled on our website, certain information may be shared with analytics or advertising service providers to understand website traffic, measure marketing effectiveness, and improve our services.

c. We do not knowingly share personal information for third-party targeted advertising without considering applicable legal requirements and available privacy choices.

d. Other Disclosures

• We may also disclose information when required by law, to respond to valid legal requests, to protect our legal rights, or in connection with a business transfer, merger, or sale.

• Third-party service providers may process information on our behalf or under their own privacy policies, depending on the services they provide.

​

5. Cookies and Website Tracking

a. Our website may use cookies and similar technologies to improve website functionality, remember visitor preferences, analyze website traffic, and support certain marketing activities. Wix and third-party applications or services integrated into our website may use these technologies. Examples of information collected through cookies may include browsing activity, device information, website interactions, and preferences.

b. You can manage or disable cookies through your browser settings or available website cookie preferences. Please note that disabling certain cookies may affect the functionality of our website.

c. We may use Wix Analytics, Google Analytics, or other similar services if enabled on our website. The specific analytics and tracking tools in use may change as our website develops.

d. Where required by applicable law, we will provide visitors with appropriate cookie notices and consent options.

​

6. Email and Marketing Communications

a. If you subscribe to our newsletter, promotional emails, or other marketing communications, we may use your email address to share information about:

• New books and merchandise.

• Upcoming mobile bookstore events and appearances.

• Special promotions, discounts, and offers.

• New products and bookstore announcements.

• Other news and updates related to our business.

b. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications or by contacting us at coopersprose@gmail.com. We will honor applicable marketing communication opt-out requirements. Even if you opt out of marketing communications, we may continue sending necessary transactional messages, such as order confirmations, receipts, shipping updates, and customer service communications.

​

7. Data Security and Retention

a. We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

b. Our website and business operations rely on third-party service providers, including Wix and payment processors, that maintain their own security practices.

c. We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, and meeting applicable legal and tax obligations.

d. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

​

8. Your Privacy Rights and Choices

a. Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Opt out of promotional communications.

• Withdraw consent to certain types of data processing.

• Request information about how your personal information is collected and shared.

• Exercise applicable choices regarding certain cookies, tracking technologies, or targeted advertising.

b. To exercise an applicable privacy right or submit a privacy-related request, please contact us at coopersprose@gmail.com. We may need to verify your identity before fulfilling certain requests. Some information may need to be retained when required by law or for legitimate business purposes.

c. We will not unlawfully discriminate against customers for exercising applicable privacy rights.

​

9. Third-Party Websites and Services

a. Our website may contain links to third-party websites, social media platforms, or other external services. We are not responsible for the privacy practices, security, or content of those third-party services. We encourage you to review their respective privacy policies before providing personal information. Your use of third-party services, including Wix and Square, may also be subject to their own terms and privacy policies.​

​

10. Changes to This Privacy Policy

a. We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, third-party services, or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage visitors to review this page periodically to remain informed about how we protect personal information.

​

11. Contact Us

a. If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us:

Cooper's Prose Booksellers

Email: coopersprose@gmail.com

Website: coopersprosebooksellers.com